These Terms and Conditions (updated September 2021) outline our and your obligations and responsibilities when using the Platform.
By using the Platform, you acknowledge and agree to:
Please note that all defined terms in the Terms and Conditions including the Schedule have the meaning given to them in the Glossary which can be found here.
Our Company is dedicated to creating a platform where Users may benefit from the shared use of Goods in a safe and convenient manner.
It is therefore important that our Platform Users follow certain community guidelines and standards of behaviour.
The minimum standards of behaviour the Company expects from the Users is outlined below (Community Guidelines).
We work hard to enforce these Community Guidelines so that all Users of our Platform have a positive and enjoyable experience.
If you suspect a User has violated any Community Guidelines, please report it to the Company ASAP. Use the Report as Inappropriate feature located within the task or comments section, or go to Contact Us.
In order to uphold the integrity and authenticity of our Platform we prohibit the sharing of personal information until an offer is accepted.
Personal information may only be shared via private message.
To protect your safety and security, Users must not share private contact details or third party links in any public area of the site including comments and attachments. This includes but is not limited to sharing businesses websites, Facebook, Linkedin, Twitter, personal emails, phone numbers, addresses or personal websites.
We do not tolerate the following negative behaviours, any of which will result in your posts being removed and your account being suspended:
2.1 Hatred or violence
2.4 Illegal behaviours
2.5 Defamatory language
2.6 Breach of copyright
The following practices are also prohibited:
3.1 Fraudulent company reviews
3.2 Manipulation of public profile
3.3 Discussion forum
3.4 Unauthorised use of user information
3.5 No advertising
All Users may only have a single, active account on the Platform. As your account reflects your reputation in the marketplace and represents your skills and abilities, any duplicate accounts attempting to disguise a User or Lender's history, will be removed immediately.
Accounts are not transferrable.
Users are required to use their accurate name and contact details as confirmed in your identification documents. Fake/miscellaneous photos & names are not permitted on the Platform. Users that do not have an accurate profile photo or name that meets these standards will be asked to change their details.
Photos must not be offensive or display nudity of any kinds. The Company may remove any details and photos that do not comply with the Community Guidelines.
Advertising of illegal goods, medication, alcohol, drugs and any dangerous goods of any kind is prohibited.
Any description of Goods (including photographs of the Goods) must be accurate and not deceptive.
A description of the condition of the Goods must be included in any Post.
The Company reserves the right to remove any Post or photograph which does not comply with these Community Guidelines.
All capitalised terms shall have the meaning given in the Glossary found here.
The Borrower warrants that:
The User will: